Frequently Asked Questions

We proudly serve all of Westchester, Putnam, and Dutchess Counties in New York. If you're unsure whether you're within our service area, please give us a call at (845) 793-0100.

Twin Overhead Door specializes in a comprehensive range of garage door services, including installation, repair, maintenance, motor services, and spring replacement. We cater to both residential and commercial properties, ensuring top-quality service for any garage door system.

Yes, our technicians are skilled in servicing all makes and models of garage doors and openers. We stock a variety of parts and can source specific ones for less common brands to ensure your system is repaired promptly and efficiently.

First, check to ensure there's no physical obstruction or visible damage. If the issue isn't immediately apparent, avoid trying to force the door to move and contact us for a professional diagnosis to prevent further damage or potential safety risks.

Yes, Twin Overhead Door offers 24-hour emergency services for urgent garage door issues. We understand some problems can't wait, so we're available around the clock to ensure your garage door is secure and functioning correctly.

We recommend having your garage door and its components professionally serviced at least once a year to ensure smooth operation and to identify potential issues before they require costly repairs.

Yes, our regular business hours are Monday to Saturday from 8:00 am to 5:00 pm. For services on Sunday, we're available by appointment. We strive to accommodate your schedule, so please call us to arrange a convenient time.

The duration of an installation or repair can vary based on the complexity of the job. Installations typically take a few hours, while repairs might be quicker, depending on the issue. We always aim to complete work efficiently without compromising on quality.

Yes, all Twin Overhead Door technicians are trained and certified, ensuring they're up-to-date on the latest garage door technologies and safety standards.

You can schedule a service or request a no-obligation quote by calling us at (845) 793-0100 or by filling out the contact form on our website. We're here to provide you with detailed information and transparent pricing.

We accept various payment methods, including major credit cards, checks, and cash. Payment details and options can be discussed when scheduling your service.